| Customization: | Available |
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| After-sales Service: | Graphic Design, 3D Model Design |
| Warranty: | 2 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Wheel material | POM+nylon |
| Thickness | 1.2 mm |
| Color | Red/black/ Customized |
| Package | 120 pcs/ctn |
| Gross weight | 9.4 kg/ctn |
Q: Are you a manufacturer?
A: Absolutely. We are a distinguished manufacturer with a specialization in door and window roller pulleys, boasting over 15 years of industry expertise.
Q: Do you offer free samples?
A: Certainly. We are pleased to provide free samples so you can assess the quality of our products firsthand.
Q: Can we make our own color box?
A: Yes, indeed. For orders of 1000 sets or more, we offer the option to create a customized color box tailored to your specifications.
Q: Can we print our logo on the products?
A: Absolutely. We can imprint your logo on our products according to your unique design, ensuring your brand stands out.
Q: How does your factory do regarding quality control?
A: Our factory is synonymous with quality. With 80% of our staff boasting over 10 years of experience, coupled with a skilled technical team and a comprehensive quality management system, we guarantee superior quality in every product.
Q: What is the after-sale service for the sliding rollers?
A: Our commitment to your satisfaction extends beyond the purchase. We offer online technical support and will replace any defective items with new ones in the event of a quality issue.
Q: How long is the production time?
A: For samples in stock, expect shipment within 2 days. If not in stock, the lead time extends to 7 days. For mass production, the lead time is approximately 15 days post receipt of the deposit payment.
Q: How about the shipment?
A: We offer flexible shipping options to suit your needs. Small orders can be shipped via DHL, FedEx, UPS, TNT, and similar services. For mass production orders, we offer shipping by sea or air to ensure timely and efficient delivery.
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